2. What & why we process data
When you use the Website and/or Services, we process personal data relating to you. Such personal data includes:
When Which Why (purpose) Legal basis
Use of Website Personal identification data Customer management
Application procedures Justified interest
Use of Services Direct marketing Consent (if applicable)
Applying for a job vacancy
Downloading marketing material offered
In principle, we obtain the personal data mentioned above directly from you. We do not forward any of the personal data you provide via the Website to social media providers unless you consent. In addition to the above purposes, we may also process your personal data:
To provide you with the information on products and services you request in a personalis(de and efficient manner, whether via the Website, email, telephone or social media channels.
To process your personal data so that we can provide the Services.
For direct marketing purposes, i.e. to provide you with targeted communications, promotions, offers and other advertisements from us or our selected partners. For this, we will seek your prior consent.
To perform statistical analysis to improve our Website and/or Services, or develop new products or services.
To provide to a financial institution or payment service provider, to enable your financial institution and the payment service provider to comply with their legal obligations.
To transfer to the police or judicial authorities as evidence of possible crimes or if there are reasonable suspicions of an unlawful act or crime committed by you through your registration with or use of the Website or the Services.
In the context of a possible merger with, acquisition of/by or demerger by a third party, even if that third party is located outside the EEA (European Economic Area).
If and when your registration on the Website or use of the Website or Services may be considered (a) a violation of the terms and conditions or intellectual property rights or any other right of a third party, (b) a threat to the security or integrity of the Services, (c) a threat to the Website or Services or systems of us or our subcontractors due to viruses, Trojans, spyware, malware, or any other form of malicious code, or (d) illegal or unlawful, discriminatory or offensive in any way, we may process your data in the interests of ourselves, our partners or third parties.
3. With whom we share data
We do not transmit your personal data in an identifiable manner to third parties if this is not required to provide the Services, without your explicit consent to do so.
We may use third-party processors to provide you with the Website and/or Services. We ensure that third party processors may only process your personal data on our behalf, and upon written instructions from us. We ensure that all third-party processors are selected with due care to ensure the security and integrity of your personal data.
We may transfer anonymised and/or aggregated data to other organisations that may use this data to improve products and services and to organise the marketing, presentation and sale of customised products and services.
4. Where we process data
We ourselves and our third-party processors will only process your identifiable personal data in the EEA.
We may transfer your anonymised and/or aggregated data to organisations outside the EEA. If such a transfer takes place, we will ensure that appropriate safeguards are in place to ensure the security and integrity of your personal data, and that any rights in relation to personal data that you might enjoy under applicable mandatory law are guaranteed.
If there is a transfer of your personal data and/or anonymised and/or aggregated data, the following legal protection mechanism will be put in place:
Which Country outside EEA Legal transfer mechanism
HubSpot USA EU – US Privacy Shield
Facebook USA EU – US Privacy Shield
Google USA EU – US Privacy Shield
LinkedIn USA EU – US Privacy Shield
5. How we process data
We will take appropriate technical and organisational measures to keep your personal data safe from unauthorised access or theft and from accidental loss, manipulation or destruction. Access by our staff or staff of our third-party processors is only possible on a need-to-know basis and is subject to strict confidentiality obligations. However, you understand that care for safety and security are only best-efforts obligations that can never be guaranteed.
6. Your rights
You have the right to request access to any personal data we process about you. However, requests for access made with the apparent intention of causing inconvenience or damage to us will not be processed.
You have the right to request that any personal data about you that is incorrect or inaccurate be corrected free of charge. If you have registered on our Website, you can correct many of these details yourself via your profile. If such a request is made, you must also enclose with this request proof that the personal data for which correction is requested is incorrect.
You have the right to withdraw your previously given consent to the processing of your personal data. You may withdraw your consent at any time by sending an e-mail to firstname.lastname@example.org or by deleting your profile (if applicable).
In lieu of deletion, you may also request that we restrict the processing of your personal data if (a) you contest the accuracy of such data, (b) the processing is unlawful or (c) the data are no longer necessary for the stated purposes, but you need them to defend yourself in legal proceedings.
You have the right to oppose the processing of personal data if you can prove that there are serious and legitimate reasons relating to special circumstances that justify such an opposition. However, if the intended processing is classified as direct marketing, you have the right to oppose such processing free of charge and without justification.
Where your personal data are processed on the basis of consent or on the basis of a contract and the processing is carried out by automated means, you have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format and, if technically feasible, you have the right to transmit such data directly to another service provider. The technical feasibility of this will be assessed solely by us.
If you wish to make a request to exercise one or more of the rights listed above, please send an e-mail to email@example.com This request should clearly state which right you wish to exercise and why. It should also be dated, signed and accompanied by a digitally scanned copy of your valid ID card proving your identity. We will immediately inform you of the receipt of such request. If the request proves to be valid, we will comply with it as soon as reasonably possible and no later than thirty (30) days after receipt of the request.
If you have a complaint about our processing of your personal data, you can always contact us at the e-mail address firstname.lastname@example.org If you remain dissatisfied with our response, you are free to lodge a complaint with the competent data protection authority, the Commission for the Protection of Privacy (CBPL). For more information, visit http://www.privacycommission.be